05 July 2012

Outlook/Exchange and Notes/Domino and Rich Text

If you send an e-mail with Rich Text formatting from Exchange to Domino, it appears very ugly in Lotus Notes.

Original message in Outlook:

image

As seen on Lotus Notes:

image

As you can see, the result looks ugly. It doesn’t look always ugly, it depends on several factors: Outlook contact properties, Active Directory Contact/Mail User properties and Remote Domain settings. I suggest to change only remote domains settings on Exchange 2010.

Easiest way is to do it on Exchange Shell (get all remote domains and disable Microsoft proprietary TNEF/Rich text format for sending e-mails):

Get-RemoteDomain | Set-RemoteDomain -TNEFEnabled $false

Graphical interface is also possible. Select your remote domain from Organization/Hub Transport/Remote Domains and change the following setting:

image

And yes, all your e-mails can have attachments and formatting after changing this setting. Your e-mail can have 3 formats, when you use Outlook:

  1. Plain Text
  2. Rich Text
  3. HTML

All messages containing formatting information will be converted to HTML format instead of the second option (Rich Text).

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